Twitter Starts Testing Features for Businesses

From Ben Parr at Mashable

We know that Twitter believes that businesses are central to helping grow and monetize the microblogging service; recent integrations with Citysearch and LinkedIn have foretold its interest in the space.

Today though, Twitter (Twitter) has begun to take its biggest steps in providing new features to businesses and monetizing those features. In a blog post, the company announced that it has begun beta testing its first feature made specifically for businesses: “Contributors.”

An explanation of the contributors feature

Contributors is a feature that focuses on creating more authentic engagement for business accounts. With Contributors, a business account with multiple contributors (say, for example, the @Twitter feed) can add the specific user that tweeted on behalf of the business to the byline.

Here’s Twitter’s explanation of the new feature in testing:

“The feature we are beta testing is called ‘Contributors’ – it enables users to engage in more authentic conversations with businesses by allowing those organizations to manage multiple contributors to their account. The feature appends the contributor’s username to the tweet byline, making the business to consumer communication more personal; e.g. if @Twitter invites @Biz to tweet on its behalf, then a tweet from @Twitter would include @Biz in the byline so that users know more about the real people behind organizations.”

The other big revelation by the company is that Contributors is just the first of several business features, some of which will be visible by users, and some which will be internal for businesses.

Twitter’s getting serious about ramping up its business presence. This may just be the beginning of the Twitter business model. We’ll have more answers soon enough.

Business guide to using Twitter from one of the best

Craig Wilson and Guy Kawasaki during SXSW 2009

This post was written by Guy Kawasaki, a US-based net entrepreneur and prolific user of Twitter. Guy uses Twitter extremely effectively as a marketing and promotions tool. Some social media purists don’t agree with his approach, but there is no denying it works for Guy and Alltop. This is a very useful guide for businesses who are looking to begin using Twitter or wish to gain more dynamic benefits from their Twitter presence.

Update: Gordon Whitehead has also posted a video interview with Guy around the same topic. Worth a look.

Way back in July of 2009, I explained how I used Twitter. Lots has changed since then, so this is an update to explain how I tweet. As a small business owner, you can adopt my techniques to use Twitter as a marketing tool.

Read the rest of this entry »

Gavin Heaton asks Who Gives a Hoot About Twitter?

Source: servantofchaos.com

As I have explained previously, there are three stages to Twitter commitment, and those who don’t make the effort to FIND value in their newly forming networks will often ask “who gives a hoot about Twitter?”. But for brands (and individuals) there are some significant opportunities. Read more